Privacy Policy

Last updated:

1. Controller Details

The data controller responsible for processing your personal data is:

Phraxellgrizkrax
Spjellerupvej 41, 4640 Store Torøje, Denmark
Email: supportcenter@phraxellgrizkrax.world
Phone: +45 30 95 97 23

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact data: name, email address, and message content submitted via our contact form.
  • Technical data: IP address, browser type, operating system, pages visited, and timestamps — collected automatically when you visit our website.
  • Cookie data: cookie preferences and consent records stored in your browser's localStorage.

3. Purposes and Legal Basis for Processing

Purpose Data Used Legal Basis (GDPR Art.)
Responding to contact form inquiries Name, email, message Art. 6(1)(b) — pre-contractual steps
Website operation and security Technical data Art. 6(1)(f) — legitimate interests
Analytics (with consent) Technical data, cookies Art. 6(1)(a) — consent
Cookie consent management Consent records Art. 6(1)(c) — legal obligation

4. Data Retention

  • Contact form data: retained for up to 24 months from the date of submission, then deleted unless an ongoing correspondence requires longer retention.
  • Technical/log data: retained for up to 90 days.
  • Cookie consent records: retained for 12 months.

5. Data Sharing

We do not sell personal data. We may share data with the following categories of recipients only where necessary:

  • Hosting and infrastructure providers operating as data processors under written agreements.
  • Competent authorities, where required by law.

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.

6. International Transfers and Safeguards

If personal data is processed by providers located outside the EEA, transfers are protected by appropriate safeguards, such as the European Commission Standard Contractual Clauses and supplementary technical and organizational measures where needed.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your data where no legitimate grounds for continued processing exist.
  • Restriction: request restriction of processing in certain circumstances.
  • Data portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interests.
  • Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at: supportcenter@phraxellgrizkrax.world

We aim to respond to verifiable privacy requests without undue delay and, in any event, within one month, subject to GDPR Art. 12.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet): dt.dk, Carl Jacobsens Vej 35, 2500 Valby, Denmark.

8. Automated Decision-Making

We do not use your personal data for solely automated decision-making, including profiling, that produces legal or similarly significant effects.

9. Children's Data

This website is intended for a general audience and not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will delete it where required.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. These include encrypted transmission (HTTPS), access controls, and regular security reviews.

11. Cookies

For detailed information about our use of cookies, please see our Cookie Policy.

12. Legal Framework and Changes to This Policy

This policy is interpreted in line with Regulation (EU) 2016/679 (GDPR) and applicable Danish data protection rules, including the Danish Data Protection Act (Databeskyttelsesloven).

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website following any changes constitutes acknowledgment of the updated policy.